CGI: Rethinking the CFO's Role in Digital Transformation

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CGI: Rethinking the CFO's Role in Digital Transformation

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François Boulanger, Executive Vice President and Chief Financial Officer, CGIFrançois Boulanger, Executive Vice President and Chief Financial Officer
The convergence of digital disruption and economic uncertainty has elevated the modern CFO’s role. Beyond managing the financial actions of an organization, CFOs create value by providing their organizations with the real-time data needed to quickly make informed decisions and drive corporate strategy.

As organizations go through digital transformations and improve their ability to react to changes, their need for real-time data grows immensely. Yet, this is precisely where most CFOs struggle: they often lack effective solutions to help them champion data best practices and remain proactive in identifying risks and eliminating obstacles. The key lies in setting the path for their organizations to organize and manage critical datasets—even the best analytics and insights are worthless if built on poor data foundations.

With a partner like CGI, which delivers end-to-end services and solutions that help financial organizations achieve their goals seamlessly, CFOs are better positioned to take the lead on digital transformation while handling the day-to-day responsibilities of finance and strategy. CGI supports its clients every step of the way in redefining value creation in today’s digital world, from idea inception to ongoing support after a successful implementation. The firm is dedicated to helping businesses continually innovate, adapt, and operate in an agile manner.

Each organization faces unique difficulties presented by a global pandemic and a rapidly modernizing digital landscape, accelerating the need for innovation and agility. CGI understands this and has structured itself to meet the specific needs of each client. Francois Boulanger, executive vice president and CFO of CGI, says, “We are first of all a service company, seeking to fulfill client needs, not just sell products. We value the importance of understanding the needs of the client, and delivering a solution hand-in-hand with the customer. It all starts with listening to understand the customer’s vision and challenges.”


Successful digital strategies rely on people and culture as much as technology; our foundation lies in building long-lasting relationships with clients

One such example of developing a market-leading innovation through continuous customer engagement is CGI’s flagship solution Momentum, a leading integrated solution for Federal financial management. Momentum has transformed the business of government through its active, empowered government-industry user group, where members, including financial professionals, collectively drive value across government through the identification of product enhancements. These enhancements have led to agencies being able to leverage Momentum out-of-the-box with continuous innovations, resulting in a complete ERP tool that provides them with a holistic view of financial, budget formulation, and acquisition data. This has enabled organizations to realize administrative and financial efficiencies while implementing unified regulatory and cybersecurity controls.

During the conversation, Francois echoed CGI’s commitment to building relationships with its clients. “Successful digital strategies rely on people and culture as much as technology; our foundation lies in building long-lasting relationships with clients.”

CGI’s client-focused nature doesn’t end once a solution or service has been implemented. CGI operates globally as a proximity-based company, and clients benefit from specialists, experts, and decision-making leaders in their communities—across more than 40 countries. This model allows CGI to provide expert support quickly and build strong relationships with clients, helping to digitally transform their organizations and accelerate results. With 77,500 professionals across the globe, the firm leverages best practices from various projects to deliver a high-quality end-to-end portfolio of capabilities—from IT and business consulting to systems integration, outsourcing services, and intellectual property solutions.

Today, aided by valuable partnerships and many success stories, CGI has established a strong presence in the business landscape. The company seeks to further strengthen its position by developing and delivering ground-breaking solutions to win new clients while also acquiring companies that can improve its service offerings. “Our strategy is ‘build and buy,’ which guides both our organic growth and acquisition opportunities. We have the aspiration to double the size of our company in the next five to seven years,” states Boulanger. CGI promotes lean and agile practices, helping CFOs and their organizations adapt quickly to changes and achieve their goals.

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CGI

Company
CGI

Headquarters
Montreal, Quebec

Management
François Boulanger, Executive Vice President and Chief Financial Officer

Description
A Quebec-based firm, CGI delivers end-to-end services and solutions that help financial organizations achieve their goals seamlessly. Through an agile operating model framework, enterprise change methodology, structured innovation management approach, and emerging technologies, CGI supports its clients in redefining value creation in today’s digital world. CGI operates globally as a proximity-based company, and clients benefit from specialists, experts, and decision-making leaders in their communities—across more than 40 countries. This model allows CGI to provide expert support quickly and build strong relationships with clients, helping to digitally transform their organizations and accelerate results